Question 1

What is AI Search Optimization (AISO)?

Accepted Answer

AI Search Optimization is the practice of monitoring, analyzing, and improving how a brand appears in AI-generated answers across platforms like ChatGPT, Claude, Gemini, and Perplexity. Unlike traditional SEO, which optimizes ranked results, AISO targets the single-answer surface that AI assistants present to users.

Question 2

How is AISO different from SEO and AEO?

Accepted Answer

SEO optimizes for ranked results on a search engine page. AEO optimizes for featured snippets and AI Overviews that extract direct answers. AISO specifically targets the full-AI-answer surface inside assistants like ChatGPT, Claude, Gemini, and Perplexity. A brand can rank first on Google, win a featured snippet, and still be invisible inside an AI assistant response — which is why AISO is measured separately.

Question 3

Which AI platforms does Astiva monitor?

Accepted Answer

Astiva monitors 10 AI platforms: ChatGPT (OpenAI), Claude (Anthropic), Google Gemini, Perplexity, xAI Grok, Meta AI, DeepSeek, Mistral AI, Google AI Mode, and Google AI Overview. Each plan sets a platform quota; customers pick which platforms fill the slots.

Question 4

What are the 7 AISO metrics Astiva tracks?

Accepted Answer

Visibility Percentage (how often a brand appears), Share of Voice (mention share vs competitors), Average Position (ranking in responses), Brand Sentiment (tone of mentions), First Mention Rate (top-of-mind awareness), Mention Frequency (total mentions per window), and Sentiment Volatility (week-over-week variance — flags emerging perception issues).

Question 5

What does "accuracy" mean at Astiva?

Accepted Answer

Accuracy at Astiva refers specifically to brand normalization accuracy — the rate at which the engine correctly resolves a brand mention in an AI response to the intended brand entity. It is measured against a human-reviewed evaluation set sampled across industries and naming patterns.

Question 6

What does Astiva cost?

Accepted Answer

Astiva offers a free tier (no credit card) plus paid plans from $29/month. Lite $29/mo, Starter $99/mo, Growth $249/mo (Most Popular), Pro $499/mo, Enterprise custom. A launch offer of 30% off the first three months is currently active, limited to the first 500 customers.

Question 7

Is there a free trial?

Accepted Answer

Yes. Every paid plan includes a 14-day free trial with full feature access. No credit card is required to start. At day 14, the plan continues at the published rate unless cancelled. A 30-day money-back guarantee covers the first month after billing starts.

Question 8

When does GA4 revenue attribution become available?

Accepted Answer

GA4 revenue attribution is included starting on the Growth plan at $249/month. This is notably below the enterprise-tier pricing where competitor attribution features are typically gated.

Question 9

How does Astiva secure brand data?

Accepted Answer

Data is encrypted in transit (TLS/SSL) and at rest (Fernet). Every request is authenticated with JWT. SOC 2 Type II controls are implemented, with the audit in progress. The platform is GDPR ready. Uptime target is 99.9%. Customer data is never sold or shared with third parties.

Question 10

Does Astiva integrate with GA4 and Slack?

Accepted Answer

Yes. GA4 revenue attribution is a native integration on Growth and above. Slack alerts fire within 24 hours of visibility shifts and can be scoped to specific brands, competitors, or metrics. Growth plan and above.

Every question, answered

AI Search Basics

What is AI Search Optimization (AISO)?

How is AISO different from SEO?

Platforms

Which AI platforms does Astiva monitor?

Pricing

What does Astiva cost?

When does GA4 revenue attribution become available?

Security

How does Astiva secure brand data?